Privacy Policy

We collect information: When you use Shan, we may collect the following types of information: Personal Information, Full Name, Email Address, Phone Number, Shipping & Billing Address, Payment Information, Login credentials, Wishlist and cart activity, Order history, Technical Information, IP address, Browser type, Device information, Cookies and usage data. How We Use Your Information: We use your information to: Process and deliver orders; manage your account; improve website functionality and user experience; send order updates and notifications; provide customer support; prevent fraud and unauthorized activities; send promotional offers (only with your consent); ensure payment security and more. Shan values secure transactions. We use trusted payment gateways and industry-standard security practices to protect your payment and personal information. We do not store sensitive payment details such as full card numbers on our servers. Our website uses cookies to remember user preferences, improve website performance, analyze visitor behavior, and provide a personalized shopping experience. You can disable cookies through your browser settings if preferred. Third-Party Services: We may use third-party services for: Payment processing, Shipping and delivery, Analytics Marketing tools: These services may collect limited information necessary to perform their functions securely and efficiently. Data Protection: We implement appropriate security measures to protect your data from Unauthorized access, Data loss Misuse, Alteration, or Disclosure. However, no online platform can guarantee 100% security. User Rights: As a user of Shan, you have the right to access your personal data, update or correct your information, Request account deletion, and opt out of marketing communications. Children's Privacy: Shan does not knowingly collect personal information from children under 13. Changes to This Policy: We may update this Privacy Policy at any time. Any changes will be posted on this page with updated information.